Adding Web Feature Service to Enterprise portal

[KSmyth4]

Hi folks,

I am trying to add a URL for a web feature service into our Internal Portal but I keep getting this message 

This data that I am trying to access needs login credentials to access it on our third parties website and I think this may be the issue in adding it to the portal, is there a way of adding the login details to access this URL?

Thanks,

Katherine

[A_Wyn_Jones]

Hi @KSmyth4,

A few things to check:

On the machine hosting Portal for ArcGIS - can you browse to the OGC URL from a browser here?

Do you get prompted for credentials while visiting the URL on the Portal machine? 

Have you restricted the Portal security settings? if so, ensure this URL is being allowed.

Once you've confirmed the networking is as expected (by checking the above), specifically for web-tier authenticated OGC services, you should add the domain to your list of trusted servers in Portal for ArcGIS. https://enterprise.arcgis.com/en/portal/latest/administer/windows/configure-security.htm#ESRI_SECTIO...

[ArchitSrivastava]

Hello @KSmyth4 ,

In addition to what @A_Wyn_Jones, it would also be useful to run a "CheckUrl" from Portal for ArcGIS to confirm Portal is able to access this URL, the workflow would be as follows:

• Navigate to https://webadaptorhost.domain.com/webadaptorname/sharing/rest
• Login with appropriate privilege credentials
• It will log you in to the User details page. Navigate to "Home" option from top left 

• Navigate to "Portal" > "CheckUrl" > Enter the URL for the OGC service URL
• If it's accessible you should see "Http Status Code" would be 200

If it's not 200, that would allows us to understand that the Portal has some issues in accessing the URL. Once we narrow that down appropriate action can be taken based on security settings as mentioned by @A_Wyn_Jones .

Additionally, I would also recommend adding this service in ArcGIS Pro (whichever version you have available) by following the documentation below:

Add OGC API services : https://pro.arcgis.com/en/pro-app/latest/help/data/services/add-ogc-api-services.htm 

This would help us in understanding if the problem is from Vendor side or ours. 

• If works in ArcGIS Pro : ArcGIS Enterprise settings are restricting access
• If doesn't work in ArcGIS Pro : Could be an issue with OGC service it self 

Hope it helps!

-Archit