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ARCGISUtility.psm1 failed error on ArcGIS Enterprise Deployment in Azure using Cloud Builder

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02-09-2021 07:43 PM
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TCAPublicAccount
New Contributor II

Hi All,

I am trying to deploy ArcGIS Enterprise 10.8.1 base deployment in Azure using Cloud Builder 10.8.1 with the following parameters:

1. ArcGIS services account as a domain account

2. CA signed certificate 

3. Azure Files(SMB) as the Azure cloud storage for the configuration and content store.

4. Relational data Store

5. 4 VM's - 1 each for Portal, Server, Data Store and FileShare.

The deployment fails with the below error:

The resource taServer-0/DSCConfiguration0 of type Microsoft.Compute/virtualMachines/extensions failed.

 Error:- The resource operation completed with terminal provisioning state 'Failed'.

<b>VMExtensionProvisioningError</b> - VM has reported a failure when processing extension 'DSCConfiguration0'. Error message: "DSC Configuration 'ServerConfiguration' completed with error(s). Following are the first few: PowerShell DSC resource ArcGIS_Server  failed to execute Set-TargetResource functionality with error message: ERROR: ArcGISUtility.psm1 failed. Failed to return security configuration. null  The SendConfigurationApply function did not succeed."

Prior to this error message, the log files also has a record of the following Warning messages:

[02/10/2021 12:04:58] [VERBOSE] [taServer-0]:                            [[ArcGIS_Server]Server] Response from CreateSite:- Failed to create the site. Configuration store error. Cannot get persistence. File system '\\gisconfigstore.file.core.windows.net\fileshare\gisportal\server\config-store' connection failed. The specified location is not accessible. Ensure that the ArcGIS Server account has read and write access to the location.

[02/10/2021 12:04:58] [VERBOSE] [taServer-0]:                            [[ArcGIS_Server]Server] [WARNING] Error while creating site on attempt 1 Error:- CreateSite Failed. Error:- Failed to create the site. Configuration store error. Cannot get persistence. File system '\\gisconfigstore.file.core.windows.net\fileshare\gisportal\server\config-store' connection failed. The specified location is not accessible. Ensure that the ArcGIS Server account has read and write access to the location.

[02/10/2021 12:04:58] [VERBOSE] [taServer-0]:                            [[ArcGIS_Server]Server] [WARNING] Unable to create Site. Error:- CreateSite Failed. Error:- Failed to create the site. Configuration store error. Cannot get persistence. File system '\\gisconfigstore.file.core.windows.net\fileshare\tcagisportal\server\config-store' connection failed. The specified location is not accessible. Ensure that the ArcGIS Server account has read and write access to the location.

[02/10/2021 12:04:58] [VERBOSE] [taServer-0]:                            [[ArcGIS_Server]Server] CreateSite Failed. Error:- Failed to create the site. Configuration store error. Cannot get persistence. File system '\\tcagisconfigstore.file.core.windows.net\fileshare\tcagisportal\server\config-store' connection failed. The specified location is not accessible. Ensure that the ArcGIS Server account has read and write access to the location.

Has anybody faced a similar problem or know of a resolution to this? I have tried the deployment multiple times but each time its returning the same : "ArcGISutility.psm1 failed" error message. 

Looking forward to hear from the community for any insights or suggestions to go beyond this error message to get the deployment done . 

10 Replies
JoshHevenor1
New Contributor III

Sheepish update to add that in the years since I last attempted this particular setup, ESRI PowerShell DSC has added configurations specifically for Cloud File Shares -- see ConfigStoreCloudStorageAccount or ServerDirectoriesCloudStorageAccount.    

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