Service Usage Statistics By User

2200
11
07-06-2022 08:01 AM
Status: Open
BillMitchell
Regular Contributor

At my organization, we maintain a number of different services that are used by a variety of clients.  We need to bill clients for the services they use, so two questions come up fairly frequently:
1) Which users are using service X, and

2) How much is user Y using service X?

It would be very helpful if, in addition to the statistics on overall service usage available from ArcGIS Server, there were also a breakdown of which users were making requests.  This functionality is also helpful when working with deprecated services, because it provides an easy way to see which users we need to contact about moving to new services.

The requests are generally already using the ArcGIS Server or Portal authentication, so logging (timestamp, service, user) and then getting statistics on that should be fairly straightforward.

11 Comments
BillMitchell

Hi @AnjulPandey, it seems that the enhancement details are not publicly available.  However, that enhancement can be referenced if you have a support ticket.  Given the response from Esri so far to this thread an the enhancement ticket, it might not be unreasonable to request the enhancement yourself via a support ticket, and reference this thread and the existing enhancement ticket.