Select to view content in your preferred language

Lockout lasts for 15 minutes, Add Unlock Function

3525
15
10-16-2020 08:06 AM
Status: Open
LukeSavage
Frequent Contributor

In ArcGIS Portal when users login several times in a matter of a few minutes (in a testing scenario) or logging in with the wrong password 5 times, 15 minute lockout occurs.  There is no unlock function to unlock the user if you are needing the user unlocked.  Please add capability for administrators only.

15 Comments
DavidForbuss1

It'd be nice to have at least some control over how the lockouts work.  For example, I'd like to set the max number of failed logins to five because it's at three right now.  That is way too easy to fail especially if users are trying to login with a mobile device.

DavidForbuss1
Laura
by MVP Regular Contributor

Would also like this. The amount of times I unlock windows account is crazy, now imagine that with GIS. Waiting when trying to train can be frustrating. Lock outs happen quite often on mobile devices. 

DavidForbuss1

We upgraded to enterprise 11.1 and it's in there now!  They are actually listening to what we say here 🙂

Thank You!!!

DavidForbuss1_0-1705963175773.pngDavidForbuss1_1-1705963200609.png

 

DavidForbuss1

Ok, adding the ability to raise/lower the attempts and lockout duration is nice, but I need an "Unlock User ID" option.  Our cellular internet coverage is spotty, and add to that the fact field maps doesn't have a "show password" option.  We have users quite regularly lock themselves out and 15minutes is just way too long.