Digitization changes existing processes. Good digitalization looks at roles and specific work tasks in order to answer the questions that exist there. Information requirements for the respective task and dependencies can be identified and controlled. Networking is increased and the flow of data is accelerated. Efficiency is created.
Many companies use tools to model their business processes in a vendor-neutral way. Against the backdrop of a shortage of skilled workers and demographic change, this is a good opportunity to secure knowledge and processes for the company and to map communication across applications and individually for the respective company in the future. With its product portfolio, ESRI today makes an important contribution to more task-related input and output interfaces. The advantages are well known. However, the Esri world currently lacks an interface for integration into the overall process flow of the respective company, which is machine-readable in a standardized modeling language, e.g. Business Process Model Notation BPMN 2.0 - a language that is used as a standard for modeling in many companies. The seamless integration of this notation into the Esri world could thus create significant added value for Esri customers to extend common concepts of a company's process engines based on BPMN for modeling, visualization and automation using Esri's GIS products.
The proposed idea is to develop or integrate a process engine that supports BPMN 2.0 and simultaneously interacts with Esri products, other process engines of the company and, in a further expansion stage, with other software components. This would enable the following:
- Seamless process modeling, also for GIS applications: Users could map and model business processes using the BPM notation and at the same time map GIS-specific processes, role-based
- Interactive interface: Processes can be orchestrated across organizational, user and software boundaries. Users can call up and execute tasks directly via the engine to increase the efficiency of business processes and control activity flows.
- Role-based access control: To ensure security and governance, task areas are assigned to fixed user roles.
- Optimization through analysis: Decision-making and the process itself can be optimized through the creation of reports and analyses. Processes can be evaluated in a more focused way. Process mining and data mining are supported.
This integration would enable a holistic view of business and GIS processes and meet the needs of customers who are looking beyond the boundaries of the Esri product world to integrate their business units comprehensively in the sense of digitization. Incremental collaboration between Esri products and other systems would be strengthened and organizations could benefit from improved process efficiency.
