Troubleshooting login issues with OpenID Connect

[RajkumarPadmanabhan]

You can configure OpenID Connect logins to allow members of your organization to sign in to ArcGIS  Online or ArcGIS Enterprise.  If you have configured OpenID Connect logins for your organization and are experiencing login issues, please use the following references for help troubleshooting:

• Troubleshooting OpenID Connect issues 
• Configuring and troubleshooting OpenID Connect with Azure Entra ID 
• OpenID Connect configuration using AWS Cognito 
• OpenID Connect configuration using Google 

[ian_mcintosh_NCNG]

@RajkumarPadmanabhan do you have any experience on deploy OpenID with Login.gov? Our organization is currently trying to figure this out, and we sort it a wall. 

[RajkumarPadmanabhan]

@ian_mcintosh_NCNG Sorry, I don't have any experience configuring OpenID Connect with login.gov.  Are you using ArcGIS Online or ArcGIS Enterprise? Have you reached out to Esri techinal support? 

[NicolasGIS]

Hello @RajkumarPadmanabhan,

Thanks for sharing these links. I would love switching from SAML to OIDC by I can't because of the following issue:

https://community.esri.com/t5/arcgis-online-questions/agol-oidc-username-not-consistant-with-saml/m-...

Is it something you are aware of ?

Thanks for listening

[VenkataKondepati]

This is a very helpful collection of resources. OpenID Connect has become a common standard for identity management, but each provider (Azure Entra ID, AWS Cognito, Google, etc.) brings its own nuances that can trip up configuration. Having these troubleshooting guides in one place will save administrators a lot of time when diagnosing login issues.

It’s also a good reminder that solid federated authentication is key for both user experience and security in ArcGIS Online and ArcGIS Enterprise. Thanks for pulling this together — I’ll be bookmarking it for future reference.