Uninstall Problem - One or More ArcGIS Version 0 Products Installed

[ZacheryBettis]

We are having a problem uninstalling ArcGIS Engine 10.2.1.  A reinstall or uninstall attempt yields this error message.  Notice the version "0".

[DanPatterson_Retired]

May version '0' is referring to after the decimal...what did the help say?

[ZacheryBettis]

Google search was unable to find any instances of the mention of the phrase, "One or more ArcGIS version 0".  I was hoping to avoid calling ESRI but I may need to.

[LisaTurner]

No clue if this will help or not, but has the computer been rebooted since the uninstall?

[JoshLehn]

I have used the registry cleanup tool in ccleaner to fix problems similar to this in the past.

[ZacheryBettis · Accepted solution]

This was resolved.  IObit Uninstaller - Download  This free software uninstalled it with no problem.  We did try Ccleaner and it still had trouble uninstalling.