In an enterprise environment, not all users has Administrator rights.
If you install ArcGIS Desktop in a PC and the user account intended to use the software do not have administrative rights, it wont be able to setup the access to Portal in your company.
check this workflow:
It does not matter how many times the PCAdmin account sets up the connection to the User1 wont be able to connect to Portal.
How to solve this issue?
Solved! Go to Solution.
This happens because the ArcGIS Administrator application, saves the portal connections in the current user registry of windows, therefore the configurations made by user account PCAdmin are not going to be available for the user account User1.
A solution is to modify the registry:
[HKEY_CURRENT_USER\Software\ESRI\ArcGIS Online\Portals]
"URL0"=" https://myServerA.mycompany.com/portal"
[HKEY_CURRENT_USER\Software\ESRI\ArcGIS Online\SignIn]
"HomeServerURIFile"="https://myServerA.mycompany.com/portal"
you can put this in a .reg file and make it easier for the User1 account
This happens because the ArcGIS Administrator application, saves the portal connections in the current user registry of windows, therefore the configurations made by user account PCAdmin are not going to be available for the user account User1.
A solution is to modify the registry:
[HKEY_CURRENT_USER\Software\ESRI\ArcGIS Online\Portals]
"URL0"=" https://myServerA.mycompany.com/portal"
[HKEY_CURRENT_USER\Software\ESRI\ArcGIS Online\SignIn]
"HomeServerURIFile"="https://myServerA.mycompany.com/portal"
you can put this in a .reg file and make it easier for the User1 account