Support for Proxy Credentials

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6
07-23-2013 07:35 PM
GrantCarroll
New Contributor
Is there anyway to allow the entry of proxy credentials for the dashboard. When I am at work I cannot log in to ArcGIS Online. Running fiddler i get proxy authentication 407 errors. So can I specify anywhere the credentials for the proxy server, prior to trying to login to ArcGIS Online ???
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6 Replies
AdamRepsher
Regular Contributor
Carroll and anyone else who sees this thread, please go here http://ideas.arcgis.com/ideaView?id=087E00000004pAVIAY and vote for proxy support in Operations Dashboard!

Thank you!
--Adam
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GrantCarroll
New Contributor
Done Adam.
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AdamRepsher
Regular Contributor
Done Adam.


Thank you!

Please everyone, VOTE:  http://ideas.arcgis.com/ideaView?id=087E00000004pAVIAY

--Adam
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CarolGhostine
Esri Contributor
Hi,

If you are having issue using Operations Dashboard behind a Proxy server could you please log a Support Ticket with as much details about your network environment i.e. type of Proxy server, what type of authentication you are using...etc. The more information we can gather on your setup/issue would assist us in trying to address this problem.


Thanks
Carol
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JamesKohan
New Contributor II
We submitted a support ticket (1142997) back in April 2013 and ESRI was not able to help. Should we submit another one?
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CarolGhostine
Esri Contributor
Hi ,

Yes could you please open a new ticket. If you still have the previous support ticket with information could you please private message those details to me.

Thanks
Carol
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