Recent tracks show on web map but not dashboard

[StephenKaranja]

We are running ArcGIS Enterprise 11.5. We have created a Track View and included the Track View's Tracks and Last Known Locations layers in a web map. We have then created a dashboard using this web map. The web map and dashboard were created last week and showed the collected tracks as expected. However, new tracks collected this week (today) display on the web map but not the dashboard. Does anyone know what could be preventing the recent tracks from displaying in the dashboard?

[Laura]

Do you have any filters applied on the map? Also, are there any indicators or lists in the dashboard that might be filtering the data?

Have you tried opening the dashboard in an incognito window to rule out caching issues?

You might also try removing and re-adding the map to the dashboard to see if that resolves it.