Issues with Dashboard can’t access the Feature Services or Map Services.

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03-17-2022 09:10 AM
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Adam222
New Contributor II

Having issues where Dashboard can’t access the Feature Services or Map Services from our ArcGIS Server coming from a sde.

 

The feature service works on webmaps just not in dashboards.

 

Another clue is that the Feature/Map services work on our Portal Dashboards, but not on AGOL Dashboards.

 

The features are behind a firewall, I don’t know if that has anything to do with it. When I add these layers to the map, I do get a message saying “Layer “X” seems to be on an internal network and is not accessible to ArcGIS.com. Thus editing will be disabled on this layer”. However, I can still see all the features on the map. Just thought maybe this has something to do with the issue that the dashboard can’t access these layers. See image below.

 

Adam222_0-1647533331983.png

 

Adam222_1-1647533360148.png

 

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Adam222
New Contributor II

Fixed by adding the server url to our trusted servers in the AGOL settings. 

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Adam222
New Contributor II

Fixed by adding the server url to our trusted servers in the AGOL settings. 

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