Invalid redirect_uri 400 error in operations dashboard

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08-25-2016 03:55 AM
SvivaManager
Occasional Contributor II

Hello,
I created my first Operations Dashboard item to demonstrate and share others in our organization the benifits of it.
Sadly, it just stopped working without any clear reason.

I have operations dashboard installed localy and it works perfectly fine.
After creating my desired webmap, I saved it as a portal item, giving it full access premissions. Then, I created another item as an application, which refers to the url where you get to see the Operations Dashboard view in a browser, rather than an installation window.

It actually worked perfectly fine for a few days! Seeing my result in a browser, playing with the widgets and all.. Just when I decided to share it with my proejct manager I get this horrible error when trying to run it again in the web browser.

The process of opening the portal item is as follow -
1. Seeing the Operations Dashboard logo as a loading screen
2. Black screen with a white square inside, containing the error message.

I've attached some screenshots.

I tried searching for answers in google, geonet, esri's resources.. nothing comes up.
Going through the different settings screens didn't helped much either.

Fiddler just shows an invalid url response from the address -
https://[MACHINE_NAME]/portal/sharing/rest/oauth2/authorize?client_id=arcgisoperationsdashboardweb&d...

even when I try going to the base address with no params it gives the same error message of a bad resource -
https://[MACHINE_NAME]/portal/sharing/rest/oauth2/authorize

The portal Item opens the following address which probably "hosts" the app and tries to access it first with AuthO2 somehow -
http://[MACHINE_NAME]/portal/apps/dashboard/index.html#/ab7bad3cb4f14316b7e6721c8c8ad2c4


At that point I am clueless Anyone knows anything about this issue?


Kind regards,
Shay.

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2 Replies
SvivaManager
Occasional Contributor II

A minor but meaningful update. Apparently it works fine with any other user access including annonymous so it's a problem related to my user alone (admin). Surely some kind of a bug considering I'm an admin and the owner of this item.

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SvivaManager
Occasional Contributor II

I have just edited the webmap which the operations dashboard is using - changed the extent to a different one, saved it and suddently the dashboard works for my user with no problem. case closed I guess. maybe someone might benefit from this experience one day.

Shay.