How to force an update to a new version of Operations Dashboard?

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08-05-2015 08:52 AM
JoseReyes3
New Contributor

We were having Firewall issues that prevented the update to version 10.3.1 and advised users to reply "NO" to the question "...do you want to update?...". 

We have now resolved the Firewall issue; however, it seems Operations Dashboard is not checking for a new version and is not asking if user wants to update.

Is there any way to force an update without having to uninstall and install?

The current version users have is 10.3.0.825.

Any help is appreciated.

Thank you.

JR

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2 Replies
ChristopherOlsen
Regular Contributor

If you click on the link to download from arcgis.com does it work?

http://www.arcgis.com/home/item.html?id=ba47e0bf6cb84a6e9f77e9caf86b88eb

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JoseReyes3
New Contributor

Thank you for your response.

As unbelievable as this may seem, after successfully trying the link you sent, I tried the "old" way and everything seems to be working now.

So at this point I cannot conclusively say that the new link was the fix, it works and we are moving forward.

Thank you again.

José Reyes

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