Hi Kylie, do you know if this is still the solution to the white screen in O.Dashboard? I am having the same problem as above and am not sure of the correct solution. Thanks!!
Yes what Carol and Kylie mentioned above is still the solution for fixing the white map issue in ops dashboard app. All you need to do is:
1. Follow the steps Kylie mentioned above to locate the OperationsDashboard.exe.config file on your computer and open it in a text editor.
2. Follow Carol's reply above to add the following key to this file. It should be placed at the same level as other keys in the config file
<add key="useAcceleratedDisplay" value="false" />
Hey, I don't know if this would work for anybody else, but I had the same issue and was able to just open a new document and drag all the layers from the "blank" file onto the new and they displayed fine. (It was not a very complex doc which I'm sure helped...)