ASK FOR SIGN IN BUT THE DASHBOARD IS PUBLIC

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10-05-2021 03:38 AM
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MinervaCPeña
New Contributor III

Hi!

I have a shared public dashboard. Everything was working good until one point, when it asked to log in.

I have tried everything. The webmap and the layer in it are shared public. Don't know where can be the mistake.

This is the link to the dashboard: https://www.arcgis.com/apps/dashboards/0ed11503dc914b9f869b061b70e321b4

This is the link to the webmap: https://urjc-royal-sites.maps.arcgis.com/apps/mapviewer/index.html?webmap=d82bf8bb6cc446e38ce2f45327...

And this is the link to the layer inside the webmap: https://services7.arcgis.com/4WPJ1i5JxoiTWeX7/arcgis/rest/services/lenguas2/FeatureServer 

 

Thank you in advance!

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jcarlson
MVP Notable Contributor

It's your basemap. Thanks for sharing your web map's ID, as that made it possible to look at its properties, where I saw this:

'baseMap': {'baseMapLayers': [{'id': 'VectorTile_2583',
    'title': 'Dark Gray Canvas Base',
    'itemId': 'f8dec62d37504266b0578ce7453b808b',
    'layerType': 'VectorTileLayer',
...

 If you look up that basemap layer, you'll see (text selected for emphasis):

jcarlson_0-1633440445048.png

There should be a setting somewhere to switch from the developer basemaps to the standard ones, but I don't know off hand where that setting is.

- Josh Carlson
Kendall County GIS

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5 Replies
DavidPike
MVP Frequent Contributor

https://doc.arcgis.com/en/arcgis-online/administer/configure-security.htm

the workflow at heading 'Allow anonymous access to your organization' is probably the badger.

 

MinervaCPeña
New Contributor III

Hi! Thanks but I had already allowed that before. I attach a capture

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jcarlson
MVP Notable Contributor

It's your basemap. Thanks for sharing your web map's ID, as that made it possible to look at its properties, where I saw this:

'baseMap': {'baseMapLayers': [{'id': 'VectorTile_2583',
    'title': 'Dark Gray Canvas Base',
    'itemId': 'f8dec62d37504266b0578ce7453b808b',
    'layerType': 'VectorTileLayer',
...

 If you look up that basemap layer, you'll see (text selected for emphasis):

jcarlson_0-1633440445048.png

There should be a setting somewhere to switch from the developer basemaps to the standard ones, but I don't know off hand where that setting is.

- Josh Carlson
Kendall County GIS
MinervaCPeña
New Contributor III

Great!! It seems that any basemap hosted by esri has this requierement. It never happend to me before.

But I solved it by adding a basemap from other source. I hope this will solve the problem really.

Thank you so much!

JansenLyons
Occasional Contributor III

I've had this happen before, now I can fix the problem whenever I find it again. Great question!

Jansen Lyons - Records and GIS Section - Public Works - City of Rio Rancho, NM
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