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Arcgis dashboard "cannot load data" error in dashboard elements.

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10-26-2023 10:53 AM
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AndrésGuglielmetti
New Contributor

Hello TNC GIS Community. I need some help because I can not find the solution with this Arcgis Dashboard error I am struggling since yesterday. I made a Dashboard two weeks ago with several watersheds and indicators elements that worked fast and fine (I exported the shapes to AGOL and made the webmap from them). But since I made I change in Pro (I open the webmap via Pro in order to edit it) the dashboard seems no to execute the information well. I re made the dashboard again and the error keeps occurring. After selecting and unselecting the features the indicators manage to resume the information but that’s no the best for a Dashboard.

Also the webmap displays as it was masked by rectangles.

Dashboard worked fine last two weeks but since yesterday something has changed.

Doen anyone know how to fix it?

Thanks!

error2.PNG

 

error1.PNG

 

1 Reply
MartinCopping
Esri Contributor

Afternoon @AndrésGuglielmetti - Please go ahead and open a Support Ticket for this issue at your earliest convenience. 

Martin Copping
Product Manager, ArcGIS Online - Dashboards