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Webhook triggering after long delay

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06-07-2023 12:04 PM
RyanAglietti
Occasional Contributor

I have a power automate flow that is triggered by the ArcGIS "When a record is updated in a feature layer".  My flow is pretty simple and just sends an email to the appropriate group based on an attribute value.  When things are working normally I get the email notification about 2 minutes or less after the feature has been edited, as evidenced by the editor tracking info on the record.  However, sometimes I will receive a batch of  emails (up to 12 so far) all at once, but many hours, or even the next day, after the records have been edited.  For example, a user edited 5 records this morning and I still have not received any emails and there are no runs in the flow run history from today.  I have a second webhook set up on webhook.site, and it has not logged any events either.  I tried to report this as a bug but my hosted feature layer and related items (Experience Builders and Survey123 surveys) was too complicated for the support tech to reproduce.  Has anyone else noticed this behavior?  Is there any way to get the trigger to fire when expected?

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RyanAglietti
Occasional Contributor

Enabling the "Keep track of changes to the data (add, update, delete features)." setting on my hosted feature layer seems to have resolved this issue.

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3 Replies
RyanAglietti
Occasional Contributor

Enabling the "Keep track of changes to the data (add, update, delete features)." setting on my hosted feature layer seems to have resolved this issue.

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PSRFA_GIS
Occasional Contributor

Unfortunately this didn't help anything.  After much testing, our triggers have completely stopped triggering...

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AkshayHarshe
Esri Regular Contributor

@PSRFA_GIS Can you please share your service URL and if it coming from https://services.arcgis.com/ or something like services4.arcgis.com 

We are seeing some delays on Hive 0 at the moment. Let me know if they aren't resolved.

 

Thanks,
Akshay Harshe
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