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I understand that we should not add following layer under MyContent of ArcGIS Online because AGO basemaps are offline capable
However, we are using AGE portal for our organisation and i need a offline enabled basemap for collector but when i am adding this service under my content of AGE it is asking for the credentials and no credentials seems to be working here. May i know the reason why?? token error is coming but my AGE and AGO both are setup with SSO to our AD.
OR is this also not a suggested way? because esri page says otherwise
please go through the last section of this url......Use an Esri basemap with ArcGIS Enterprise