Offline feature sync error

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03-30-2015 06:03 PM
YuanGao5
New Contributor II

Hi Collector Gurus

I have created a pointer feature class in geodatabase, published it via ArcGIS for Server, created a map in Portal and finally I managed to have the map working in offline mode.

However whenever I try to sync a feature that in created in offline mode, following error comes up, anyone know what's happening here?

Sync Error.PNG

Feature class properties

- Point feature

- attributes are: Note (200 character text), SHAPE, GlobalID,OBJECTID

- Archiving enabled

- Global ID added

Cheers

Yuan

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YuanGao5
New Contributor II

Hi Guys

Just a quick update, I found what was causing the issue.

It had to do of the naming of the service.

Originally I had: AsBuilt_Editable_Feature_Service_Note which didn't work, then I changed it to AsBuilt_Note, everything works just fine.

Thanks to you all.

Cheers

Yuan

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8 Replies
MiaogengZhang
Esri Regular Contributor

Could you set server logging level to debug and see if you can spot any errors reported back when you sync?

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YuanGao5
New Contributor II

Hi Miaogeng

Done what you suggested, here'e what I keep getting

Referer set in HttpUtil ba4866b6-e6bf-40aa-96ee-3e0b34803034

Any idea?

Cheers

Yuan

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MiaogengZhang
Esri Regular Contributor

Did you set logging level to debug? You should have much more messages.

You can refer to this help about server logging: http://server.arcgis.com/en/server/latest/administer/windows/about-server-logs.htm

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YuanGao5
New Contributor II

Yup, at debug level.

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YuanGao5
New Contributor II

Hi

I have attached a more detailed Sync Log.

It does contain few severe logs.

Cheers

Yuan

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BenGrod
Regular Contributor

Yuan, I'm utilizing Collector as well but I do not have the same configuration as you (not using Portal) so I can't provide direct advise at the moment but you may want to check out this discussion​, similar questions which may give you additional insight. Hope this helps and good luck

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YuanGao5
New Contributor II

Hey thanks mate I will give it a go.

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YuanGao5
New Contributor II

Hi Guys

Just a quick update, I found what was causing the issue.

It had to do of the naming of the service.

Originally I had: AsBuilt_Editable_Feature_Service_Note which didn't work, then I changed it to AsBuilt_Note, everything works just fine.

Thanks to you all.

Cheers

Yuan