Multiple users logging out issue in Collector

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05-10-2018 09:16 AM
RamseyJeff
New Contributor III

Hi there,

My organization has built a number of maps on Collector that each have permissions associated with them. So, while we all sign in to Collector using the same login (urban.forestry), once we open an individual map, it asks for our credentials, which are unique to each user. We have found that when a new user opens a map, it's very difficult for us to log the old user out. Even if we sign out of the entire app and sign back in, it is remembering the credentials of that last user. Is there a way to force Collector to ask for credentials each time? Or an easy way for a user to log out so that the app will ask for credentials the next time?

Thanks for your help!

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