Level download error

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04-27-2018 01:08 AM
JonathanHallam1
New Contributor III

I have a webmap with custom basemap and features I am trying to download ready for client to use in field but keeping getting error. 

Error - Specified level id "0" is not within the min and max scale range

Below  is scales for basemap created, any help

Basemap scales

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DanMoore
Esri Regular Contributor
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JonathanHallam1
New Contributor III
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DanMoore
Esri Regular Contributor
JonathanHallam1
New Contributor III

Hi Dan, thanks for this can you tell me what level 0 is, I will cache again starting there but miss some levels out to save space?

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DanMoore
Esri Regular Contributor

Level 0 for most tile packages starts at the global level. The amount of tiles generated should be minimal

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JonathanHallam1
New Contributor III

I added the top scale below in my tiling scheme, I still get same issue

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DanMoore
Esri Regular Contributor

You will probably need to log a case with Esri Support so we can get a better grasp of your tiling scheme and the issue at hand.

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