How can I get my ArcGIS online on my collector app?

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11-30-2017 03:53 PM
SusanBlack
New Contributor

I have done this several times before, today restarted my phone and the app multiple times, and although the features are read and ready on arconline, they are not reading on my collector app? Suggestions? 

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RebeccaStrauch__GISP
MVP Esteemed Contributor

I moved your post to the Collector group (was in ArcPad).

I'm not sure if this would have anything to do with your issue, but there was an update/new-version release yesterday.

https://community.esri.com/community/gis/applications/collector-for-arcgis/blog/2017/11/29/collector... 

Maybe that broke something for you (or maybe if you haven't installed, it broke something?)

edit...also, some nice tips for geonet posting  https://community.esri.com/community/help-and-feedback/blog/2016/08/15/community-news-and-tips-how-t...

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JayantaPoddar
MVP Esteemed Contributor

Did you try logging out (then reboot your device, if needed) and logging in to your ArcGIS Online account from collector app?



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