Esri_Anonymous offline collector maps

[HamishMills]

Hey everyone,

We have encountered an error with our offline collector maps. When a webmap is created using a basemap hosted locally and then downloaded on to iOS collector, everything works fine. When using an external basemap webservice however, we download the map on to Collector iOS

and then a new version is created on our enterpirse database with the naming convention: "Esri_anonymous_(offlineServiceName)". Usually the version that is created should have the user name at the front of the version name but instead this external imagery basemap seems to be causing the database to not know who is downloading the map and is assigning the version with the name Esri_Anonymous?

Has anyone else had anything slightly similar to this issue? Any help that anyone can offer would be most appreciated.

Thanks

Hamish

[HamishMills]

BUMP!

[CallumSmith · Accepted solution]

It is because the service used in the webmap is not secured so users can hit it anonymously. A good way to test this is if you can hit the rest end point of the service without providing any credentials it is available anonymously. If a service is secured then users will have to provide credentials to access it and therefore the version will be created with the users credentials.