Collector Sync Error Unable to Synchronize Replica

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07-16-2014 06:52 PM
JeffreyLougee
New Contributor

Does anyone have any ideas on this error? This service has been working fine for the past few months and I've collected and synced hundreds of features. Could it have something to do with the new version of Collector? I recently updated to Collector 10.2.4 and I'm running iOS.

 

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5 Replies
EthanGomberg
New Contributor III

I have the exact same issue. Did you ever find a solution?

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DeniseKing
Esri Regular Contributor

Hi Jeffrey,

Have you been able to resolve the Collector Sync errors you reported here? If not, please contact Esri Support and submit a Support case so that you can work with Support analyst to resolve this error and start using the Collector for ArcGIS app. Please mention you were directed to work with Esri Support from this GeoNet post.

Cheers,

Denise

Technical Lead - Apps/Mobile 

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JeffreyHolden
New Contributor III

I have had these sync errors on occasion when the internet connection is poor.

Try to connect with a better WiFi or Cellular connection and try again.   It should work.

Jeffrey Holden

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JeffreyHolden
New Contributor III

I am getting this message now.   I have tried with a number of networks, and it still is not working.  I was testing this along with a number of other devices.   It worked well until I have tried to Sync the data and I got this error.

I need to get these points back.

Jeffrey Holden

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SterlingLoetz5
New Contributor III

We are having the same issue. Same error. Anyone find a fix for this?

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