Collector maps not syncing - invalid credentials for map layer features.

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01-04-2017 11:02 AM
NCREPMT
New Contributor

When attempting to sync a map on Collector, error message "Username or password invalid. Enter valid credentials for map layer 'X'". This error message pops up for each feature within the map layer, and my credentials do not work. Could this be related to my maps not recognizing the correct URLs for their features, WiFi connection, or server issues?

Any advice much appreciated!

Rachel

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4 Replies
ScottFierro2
Occasional Contributor III

You said this occurs during syncing? So it occurs after each edit because you are working in an online mode or you are taking the map offline and receiving this error when you attempt to sync edits back to the DB?

NCREPMT
New Contributor

I am online, receiving errors for invalid credentials when attempting to sync. Which makes me believe that my maps are no longer recognizing the URLs for each feature for some reason... ?

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AshRymer1
New Contributor II

Did you ever find a solution to the syncing issue, as we have encountered the same?

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JeremyL
New Contributor II

You might want to see this thread for the same issue - https://community.esri.com/thread/161339

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