Collector for Windows 10: DeviceTilePackage - Unable to read inside the tpk archive

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02-22-2016 03:07 AM
aotcn2016aaotcn2016a
New Contributor

We have been testing Collector for ArcGis app for Windows 10. The app works well when connected to the internet, however, when we try to download data to use offline we get the following error "DeviceTilePackage - Unable to read inside the tpk archive". We tried downloading on a Asus Vivo Tab Note 8 and on a Microsoft Surface, they both reported the same error. We sucessfully downloaded the information on our Android Samsung S2 tablets. As anyone experienced the same error?

Thanks,

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KjellTimalm
New Contributor III

We are having the same problem when testing the collector on Windows 10 on pc. Did you get any solution?

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