I have a large number of Garmin Monterra's where I have previously been able to successfully deploy Collector For ArcGIS. When I went to re-install the app today (newest version) from Google Play, on ALL of the Monterra's, I get a "Application is incompatible for your device (no carrier)" error message, and cannot install the application. The Monterra's all have the latest firmware update and I am able to install other apps from the Google Store. Investigation of this error reveals that "...the application manifest is requiring cellular networking" as a pre-requisite for the app to install. Has ESRI change Collector so it will ONLY work on devices that have cellular wifi and it will no longer work on devices that have just non-cellular wifi?
The 'No carrier' component simply refers to the fact that it wasn't sold through a mobile phone carrier (there can be subtle differences for a phone model from carrier to carrier in terms of software, radios, etc.). Can you provide the version of Android that the devices are using? It doesn't seem to be well documented on Garmin's site; in checking an Amazon Q&A section, there was a reference to Android 4.0.4, which is not a supported version of Android for Survey123.
Yeah, I'm just getting that from Garmin support. They have no plans to push Monterra-Android updates, which is currently locked at 4.0.4. Very disappointed Garmin customer.....
Did you find any solutions to this?
I just spent the past few months talking this combo up and now that I finally have (2) Monterras I cannot upload the app I sold as being the solution to our needs...
This is beyond disappointing!
So were you able to get any of the new ArcGIS apps to work on the Monterra or an older copy from them?
I sent in a question, but haven't heard anything back yet.
Do you have the contact email to pass along?