Several people are using the same webmap collecting data offline and when we go to sync that data once we are back in wifi some people are getting this error: "An error occurred while synchronizing edits. Unable to synchronize replica Exporting data changes failed"
To obtain a better picture of our workflow and behavior encountered I have a couple of additional questions.
Is the data hosted in ArcGIS Online or is the data coming from an ArcGIS Enterprise deployment? If the data is coming from an ArcGIS Enterprise deployment is the data registered with an Enterprise geodatabase?
Are we using Collector on IOS, Android, or Windows? If we are using IOS what version of Collector are we using Collector for ArcGIS 19.1.0 or Collector for ArcGIS Classic 19.0.2?
If we are using Collector for ArcGIS Windows, Android, or IOS Classic if we change our Synchronization settings to "Push Only" are we able to successfully sync the data?
Thank you for the information! For a more immediate workflow to obtain the edits you can extract the runtime geodatabase directly from the devices and append the edits to the hosted feature layer in ArcGIS Online.
Please use these links for this workflow:
It seems we may have attachments and may not have the license needed to run the tool with attachments, or there may be a geometry issue we are encountering.
If we happen to have an ArcGIS Pro license we can use this workflow to reach the same result.