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Android - Collector Won't Collect Data When Screen Turns Off

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11-04-2019 07:10 AM
PatrickFilyer
Frequent Contributor

Hello, 

I downloaded a security patch for my android device on friday and now my phone wont collect (stream lines) when the screen is turned off. My device is a sonim xp8 and the OS is 8.1.0. 

Is anyone else experiencing similar behavior?

Thanks

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