Admin level changes on web map are not replicating to someone with a user status?

[Anonymous User]

If I update a web map with for downloading to collector app with some of the fields turned off or editing turned off, this doesn't replicate over to the standard user profile for a named user?  They seem to be set up to see and edit everything still?

[RussRoberts]

If the map is downloaded the updates are not pushed down to the offline map. The user will need to refresh the map gallery and then reopen the map or re-download the map to pick up the changes made to the map.

Cheers

Russ

[Anonymous User]

Thanks Russell, we have tried that and it still doesn't seem to work.  I should point out that we are using Arc Server 10.3 to host our data.  The problem also exist in ArcGIS online.  If I log in as an admin the changes are reflected (mainly fields that we don't want to be seen or edited) but if I sign out and re log in as a user only profile, you see all fields and can edit all of them.  If we publish the service without those fields view-able in ArcMap then we get an generic error when trying to download those maps for offline use.  As I said, this is occurring in both online and downloaded maps.

[RussRoberts]

Are you updating the popup to reflect the service changes? Then you would resave the map.

Thanks

Russ

[Anonymous User]

Russ,

Yes we have updated the popup to reflect the change and resaved the map, what is interesting is that anyone with a Admin level sees the reflected changes when they log in, but the other users don't see the changes either in online or in a new downloaded map. 

Thanks,

Cody