A reference web service for Off-line editing in Collector doesn´t download

[JorgeFlores1]

I have two services from two different geodatabases; one service is editable and the other is used for reference (street names). Both work fine in Collector on line, but when I go off-line only the editable service can be downloaded and the other for reference can not. I need the reference as well as the editable service in Collector off-line. I must not put them in the same Geodata base because they are different themes and it will be against the original geodatabases design. Can somebody help me deal with this issue?

Some extra information

I'm working everything in version 10.3

The base map is the Topo from AOL

My Geodatabases are in a customized projection

[ToddBlanchette]

Hi Jorge,

Here are the requirements for offline data usage with Collector:

To author a map for offline use, the map needs to contain the following:

• All feature layers in the map are sync-enabled. These can be hosted feature layers or ArcGIS 10.2.2 Server or later feature services. For details on using hosted feature layers, see Allow offline editing in the ArcGIS Online help. For details on using ArcGIS Server feature services, see Preparing data for offline use and Tutorial: Setting up feature service data for offline use in the ArcGIS for Server documentation.
• (Optional) ArcGIS 10.2.2 Server or later tiled map services with export tiles enabled. See Allow clients to export cache tiles in the ArcGIS for Server documentation for more information.
• An Esri basemap enabled for offline use or your own ArcGIS 10.2.2 Server or later tiled map service with export enabled. Esri basemaps that are enabled for offline use can be found in the Tiled Basemaps group. For details on enabling export of tiled map services, see Allow clients to export cache tiles in the ArcGIS for Server documentation.

You have the option to enable your street name layer as a feature service, or converting it to a tiled map service (probably the best bet if you're not editing anything).

Cheers,

Todd

[JorgeFlores1]

Let me try. I'll tell you in a couple of days. Thanks for your help

[JorgeFlores1]

Hi Todd

This is Jorge again. Sorry for the delay. We have tried your suggestion, but didn't work. We guest it is a matter of the customised projection our data uses so we will change our projection  From customised-TM to web Mercator. I'll tell you the outcomes next week.

Regards

[GISSupport3]

You could also have the street name service editable and then disallow editing of that service in the Collector map.

Just depends what works best for you.

[DimitriosZacharias]

Hola Jorge,

Veo que trabajas en el Ecuador, yo tambien. Seria chevere ver como podemos trabajar en desarollar infrastructura GIS en el Ecuador. Ver como podemos crear Data para uso en nuestros analysis y para hacer mas eficiente nuestro gobierno.

Saludos

Dimitrios

0999723723

[JorgeFlores1]

Claro que si

Trabajo en Quito