Hi, I have just tried to run CE 2012 on a machine that 2011 ran on without any problems. I completely uninstalled 2011. 2012 will show the start screen, ask for the workspace and then freeze - no matter wether in safe mode or normal, as administrator, ... any clues? Anyone experiencing the same behaviour?
I'm going to continue on this thread because the title matched my initial search.
When I try to start CityEngine 2012.1 I get an error message regarding the license file. We're using a concurrent license and have already gone through the authorization process prior to installation. ArcGIS Administrator shows 2 CityEngine Advanced licenses available. The attached screenshot is what I see each time the program is started.
2] Check the content of the 'esriLicense.config' file. It's located in your user account.
3] When closing ArcGISAdministrator, make sure the Advanced Concurrent licensing type button is active. Each time you click one of these buttons a new 'esriLicense.config' is written. Thus if you close the tool with the wrong licensing type, it won't work.
Hello, I am having what is probably the same problem as the OP. I install/authorize fine, but when I go to launch the product, I hang at the splash screen. At first I thought that CityEngine had crashed, but I left the software running in the background and it did eventually start up. However, it literally took 15 minutes or more, so it is understandable that other people would believe the product had crashed or was otherwise not operating correctly and would have killed the process.
I am running the very latest version (2012.1 120913R) and have verified that I meet the hardware and software requirements. My license is a CityEngine Advanced Single Use and I am in a corporate environment (behind firewalls, etc.), so I'm wondering if this is the same issue being reported by the other users in this thread.
Technically, I can still use the software once I've waited out the splash screen, but clearly this is not the intended functionality and is quite cumbersome. It sounds like the problem is probably related to the license/authorization process - what do I need to do to resolve this?