CityEngine "Get Map Data" Map Not Show Up

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01-12-2020 04:57 PM
WensupYang
New Contributor

Hi, I'm new to CityEngine and I'm trying to use it for a Designothan to build a 3D modle of my local neighborhood. 

I login successfully, but when I click Get Map Data, the dialogue shows up but no map info shows up. I check my internet and that doesn't seem to have a problem. Any help would be much appreciated!

Best,

Wen

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10 Replies
WensupYang
New Contributor

Hi, Luiz

Thank you for trying to help me out.

My CE version is Esri CityEngine 2019.1.5704 (Build Date: 190903, release, macosx-64bit). I believe it is the newest one.

I checked the connectivity. No problem there.

I also tried to start a new project with No preset coordinates system. Still not working. 

I appreciate your help!

AnastasiaAndreasen
New Contributor

Hi Wen, I have the same problem. Did you manage to find the solution?

TokyoSteve
New Contributor II

Did you find a solution to this probelm. Cant figure it out myself :S

TatiannaSwenda1
New Contributor II

I am having the same issue. Using 2019.1 version.  Online connection ok.  Get map data feature is not working regardless of whether the scene has a coordinate system assigned. #GetMapDataFeatureNotWorking

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MohammadsaleemZaheer
New Contributor

you must be signed in to an arcgis online portal to download elevation data. i have see this warning . how we fix it? Thank you.

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Rob1821
New Contributor

Have you find the solution?

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yjiang
by
New Contributor II

I still have this problem. Is there any solutions?

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anthonysirna
New Contributor

I'm having the same problem. Has anyone found a solution?

 

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