I need to authorize a 2010 version of CityEngine. The machine it's on was rebuilt and now we're attempting to re-authorize it, but it's failing. My guess is that it's trying to contact the procedural site and can't as it's asking for proxy information which we don't have. What should I do next?
Thanks in advance,
Yep, try to contact your local Esri Distributor if you're non-US peeps.
If you're US customers, go directly for the headquarter in Redlands via their customer service ( firstname.lastname@example.org )
A concurrent (floating) license file for a CityEngine 2011 will also work for CE 2010, so they should be able to provide you with those lics.
Otherwise, lemme know .. :)