Published phone app is not working like the online app.

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08-10-2017 08:13 AM
SarahJohnson2
New Contributor

I've built an app for the park trails in my city.

http://cityoflubbock.maps.arcgis.com/apps/webappviewer/index.html?id=2581c8f98f6d4cf4b5131e87f5572ce...

When I made it into an app for Androids, it is not working the same at all.

  • The bookmarks that I made are not included.
  • The legend includes several layers that I make marked as not to show.
  • One of my layers is not displaying at all (the directional arrows).
  • One of the layers is not named correctly (all else are).

I have a lite license.  Is this one of the downsides of going with the free version or is it a bug?  Is there something that I can do to fix these, so that it is more professional?

Thank you so much!

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2 Replies
nakulmanocha
Esri Regular Contributor

I am assuming you have created an app using Map Viewer template. The legend issue is a known issue. Rest of the issues need further troubleshooting and investigation. Please go ahead and log a Technical support case so that they can investigate further and if there is an issue I can work with the support team directly. 

Thank you.

Nakul

SarahJohnson2
New Contributor

Thank you very much!

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