Missing all app templates from Starter, Layouts, Samples & Enterprise

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07-07-2016 06:30 AM
TL2
by
Occasional Contributor III

I have uninstalled and reinstalled.  Not sure what I did but I am missing Survey123 and Survey123 Connect.

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MarikaVertzonis
Esri Regular Contributor

Looks like you might have changed to point to a Portal URL or inadvertently change the path to these items.

First have a look below the sign in button - is the URL something different to https://www.arcgis.com?

Sign In.PNG

If so, click the button in top right hand corner to change the Portal URL

Change Portal.PNG

and select ArcGIS Online as your active portal.

If it already is, take a look at the Content tab. The Id's should look like this.

Portal Content.PNG

If they are missing - copy and paste them in from below:

Content Portal Url   https://www.arcgis.com/

Templates Group Id   497a9e42c4e74756af55311b90efb19c

Samples Group Id   0ab00ad61dc74735a3a51422f4a4480a

Featured Apps Group Id   3af6742b4584415491a1d4296bea3269

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1 Reply
MarikaVertzonis
Esri Regular Contributor

Looks like you might have changed to point to a Portal URL or inadvertently change the path to these items.

First have a look below the sign in button - is the URL something different to https://www.arcgis.com?

Sign In.PNG

If so, click the button in top right hand corner to change the Portal URL

Change Portal.PNG

and select ArcGIS Online as your active portal.

If it already is, take a look at the Content tab. The Id's should look like this.

Portal Content.PNG

If they are missing - copy and paste them in from below:

Content Portal Url   https://www.arcgis.com/

Templates Group Id   497a9e42c4e74756af55311b90efb19c

Samples Group Id   0ab00ad61dc74735a3a51422f4a4480a

Featured Apps Group Id   3af6742b4584415491a1d4296bea3269