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Map Hangs Behind Corporate Proxy

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02-16-2011 09:13 PM
AlbertHasson
New Contributor
Hi

I've been trying out the ArcGIS WPF control and have found that the control hangs/freezes when run behind a corporate proxy. Typically, this happens when the map is zoomed or panned quickly and the control locks up for a few seconds and then recovers (panning slowly works fine). Unfortunately this makes the control unusable for normal use.
Everything runs perfectly when I am directly connected to the Internet (which implies that the proxy is causing this).
I performed these tests with the simplest possible code from the SDK code gallery (just a plain map with nothing else) and I also tried to use a Bing map layer with the same result.

Can you suggest what could possibly be causing this. Could the control hang/freeze if the proxy is refusing or delaying connection requests? I would like to follow this up with our IT department, but I'm not sure what angle to approach? Any suggestions?
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1 Reply
JenniferNery
Esri Regular Contributor
Can you run Fiddler with your WPF application? It would be nice if you can monitor the webrequests and see where it got stuck. Maybe some requests lost packets or timed out.
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