Cache levels not showing on the navigation bar

[ChrisBradberry]

Hey,

We have a single fused map cache with 13 levels.  It all looks fine when you look at the rest end point, but the LOD's do not show up in the map app.  The map displays correctly, but will zoom in farther than the LOD's will normally allow it to -- not honoring the cache levels.

We restarted the service, and cleared the rest cache.  It worked correctly until today.  Any ideas on how to fix it?

Thanks, Chris

[JenniferNery]

I'm not quite sure if this is a question for server team. Did anything change in your code?

[ChrisBradberry]

Jennifer,

It was one of those funky network things.  The permissions in the arcgiscache folder somehow changed, and the SOC and SOM no longer had premissions to that folder.  We changed the permissions and it worked again.

Chris