backend is ags 10.2, had a user just complain that after turning off all layers except the "basemap", the server prints all the layers as if none had been turned off. turning off all but 1 layer works as expected (ie prints the basemap + that one layer).
the pattern is pretty consistent across print services (local print services or ESRI-based print services), different types of basemaps (bing, local tiled, etc.), etc.
anyone seen this before? possible workarounds?
thanks.