Thanks for the suggestion Jayanta. I tried to clear the Trusted Storage files and I was able to clear all but 1 of the tsf.data files. One of the files wouldn't let me move it to a new destination, giving an error because it thinks it's "open in ARCGIS".
I tried to rectify by shutting down and restarting - that didn't work (see right menu below).
Then, I tried to go ahead and re-authorize anyway (see left menu above)- seemed promising, but that didn't work either. This is the error message.
Any suggestions?
Thanks