Latest Contributions by JimMcKinney

Good comments in this thread, and sorry for the inconvenience it has caused you.  We were not actively warning or blocking any version of ArcGIS Pro on Windows 7, as Pro generally continued to work well on Win 7.  With Pro 2.7 this is no longer the case.   We have messaged beginning with Pro 2.4 that Win 7 is no longer supported,  but it was missed by folks and that is of course understandable.    As such,  we are planning to actively warn and block install of Pro 2.8 on Win 7.   And we are looking at the feasibility of  incorporating this warn / block into an update of Pro 2.7.     Again,  sorry for the inconvenience it has caused you,  our team is working on making this a better user experience ... View more

Hi Faith,  Kory and Lauren are working with you directly,  but others in Software Dev are tracking this too,  like me.   If we can find an actionable error in the crash dmps or a good repro case,  we will fix this and include it in the next Pro update or find a workaround.   Thanks for hanging in there w/us as we hunt this down.  ... View more

Hi Matt, Some suggestions.  1. Run the can you run it utility,  pic below, on the Pro system requirements page. 2. Get the latest video driver from the driver web page,  (e.g. NVidia) don't run the generic industry driver that Microsoft installs,  and re-installs with updates.  3. Please submit your crash dmps to us, with your real contact info.  We have an automatic analysis system look at them,  and then we have a team review the finding and assign them to our development staff to ship in a software update or the next release.   if we can't get a clear repro case,  we may reach out to you for your workflow to help us find the crash.  -Jim  ... View more

Hello, Also as of today, McAfee has whitelisted this resource confirming the false positive we posted. Jim ... View more

Hi Jeff, Sorry it was not clear where to find current information on ArcMap.   I'll let the folks who look after the website know this. Here's the link I think you were looking for.   http://desktop.arcgis.com/en/arcmap/ This is a good thread,  lots of good opinions!    I'd like to add mine if you don't mind.  And a shout out to the Arc/Info users and AML scripters,  that's how I grew up using GIS as well. None of us can control what Jack says, Jack is Jack.   But in my last conversation with him,  he was very clear,  and our development teams are very clear,  that we will continue to support ArcMap for a long time. We know the critically important work our users do that has depended on ArcMap for a long time,  and will for several years to come.   We will support you in this work - I think that is the essence of Jack's statements and our collective goal, to serve you well and support you in your work.  That's our job.   When he reads this,  and he will, because he reads everything sent to him amazingly,  he can speak for himself,  or correct me.   Having said this,  many new software opportunities now exist (beyond ArcMap) that Esri is very excited to share with our users,  because we truly feel you can do even more amazing and valuable work using them, if you choose to do so.  This is the ArcGIS Platform, and the Web GIS pattern - ArcGIS Online, Enterprise, Apps, Solutions, the Living Atlas (and more) and of course, ArcGIS Pro supporting both stand alone GIS workflows,  and as a powerful connected desktop to the ArcGIS Platform - AND ArcMap,  working as a system.   We hope what was shown and discussed at the UC last week,  and throughout the year,  helps you understand this (new) value better with more opportunities for our global community to make a positive differences in the world.   We worked very hard on the UC Survey answers,  and our messaging at the UC,  but we are human, and sometimes say things unclearly in the spur of the moment,  please forgive us,  we will try to do better here.  The details of what a "support" statement is can be found in many web sites,  such as described above and http://support.esri.com/en/other-resources/product-life-cycle.   These are up to date good resources,  but please balance the quest for these details with our spoken statements and actions,  which is to support and serve our users while building great GIS software.   The rubber meets the road when you call Technical Support for help or an issue,  and you get support - for ArcMap - and or we ship a software fix if need be,  and you will. I'm responsible for the development of both ArcMap and Pro,  working with a large team of highly motivated, intelligent and caring amazing people who work hard to ensure your success.  We are one Desktop Team, responsible for ArcMap and Pro simultaneously, always thinking about both, and ArcCatalog, ArcScene and ArcGlobe too.    Our team is working hard on 10.6 right now and it will include the best ArcMap we have ever shipped with new focused functionality and support for better global use, as well as performance and quality improvements.   We plan to ship 10.6 by the end of 2017.  10.6 is the next release of ArcMap,  its not the last release of ArcMap.    Into 2018,  expect to see updates to ArcMap in 10.6.1, 10.6.2...etc, normal release cycles like how we released 10.4 and 10.5.   We are an agile software company (believe it or not),  and our plans can change dynamically based on a number of factors that I won't go into.   So,  the timelines we shared at the UC last week in the Plenary and at the road ahead sessions are really our current active development plans, I presented them myself in my sessions.   But they could change,  I'm just being honest about this.    We were asked to be more transparent here,  so our Desktop team now shares our development plans for Pro in geonet,  because that is where the bulk of our innovation is going now  https://community.esri.com/community/gis/applications/arcgis-pro/blog.   We hope people find this valuable for planing around migration from ArcMap to Pro if they are thinking of doing so.  So I started this reply with a simple URL for ArcMap information and it turned into several long winded opinions on lots of topics, maybe a little preachy, my bad, sorry.  But, I would like to end this reply with another URL for you to consider, on your schedule, when you're ready, not because of an "ArcMap is going away" assumption or feeling, which it is not anytime soon.  Give it a try,  let us know what you think: http://pro.arcgis.com   Best,  Jim ... View more

The Esri Desktop software development teams have an immense investment in ArcGIS Pro.    ArcGIS Pro,  and ArcMap for that matter, will continue to ship for the foreseeable future (i.e. many years) as the most capable and critical desktop applications within the ArcGIS Platform supporting Professional GIS use for visualization, data editing, spatial analysis, content creation and much more.   ... View more

I think conversations like this provide valuable guidance,  we take them seriously and appreciate the various viewpoints.   And,  they can result in Esri better serving our customer’s needs,  this is always our goal.    We are listening to you,  sometimes we just can’t accomplish what you ask for quickly or maybe at all,  but sometimes,  we can.    Thank you for your input,  we hope to keep the dialog going in GN,  other communities and events,  and of course in person at the Esri UC if you are able to make it this year.    Its always a great motivator for Esri folks to see what innovation is taking place using Desktop software and the entire ArcGIS Platform. -Jim ... View more