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Hi Graham, Proxy is still up and running. We did need to update the security certificate for Zeno 20, but otherwise still going. Collector Classic still works in this scenario. It is retiring, but you will still be able to run Classic. Esri just will no longer be supporting it. Feel free to contact me for up to date certificate and additional support. jason.hooten@leica-geosystems.com I would like to discuss further with you the purchase of the Zeno 20 units and so forth. VR, Jason
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07-02-2020
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Graham, Would be happy to discuss with you. Please contact me at 317-526-7036 or email me at Jason.hooten@leica-geosystems.com<mailto:Jason.hooten@leica-geosystems.com> The Zeno 20 is still sold, but should not be with your preferred use in mind. I have been and will continue to only sell Zeno 20 units with our Zeno Mobile software as the unit no longer properly supports Esri Collector. We have other options for supporting Esri Collector and AGOL setups. Look forward to speaking with you. Jason Hooten GIS Sales & Support Manager – US & Canada Leica Geosystems 13097 Glenside Dr | Fishers, IN. 46037 Mobile: 317-526-7036 | Email: Jason.hooten@leica-geosystems.com<mailto:Jason.hooten@leica-geosystems.com> Zeno GIS Support: Email: gis.support@leicaus.com<mailto:gis.support@leicaus.com> | Phone: 1-800-327-4773 Leica Geosystems Website: http://leica-geosystems.com<http://leica-geosystems.com/>
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06-11-2020
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Mr Ciak, I can understand your frustrations and comments. To offer perspective in regards to the OS, the design likely started in 2013. Also, we used Android Open Source which was popular during that time to use in order to bring Android to devices originally designed for Windows Mobile OS. Manufacturers like Leica work in quantities far different than a Samsung or Apple. Therefore we cannot roll out new handheld and OS upgrades annually. Take Trimble “new” TDC 150 unit. It is only Android 6 when the market you reference is Android 10. I understand frustration, but I hope to shed light on why things are the way they are and gain your understanding as well. You and I have not spoken before, but I am open to discussing options to move forward that helps you and your customers. I believe that is more constructive than just being mad and making posts online. Let’s work together to improve the situation for both now and moving forward. Jason.Hooten@Leica-Geosystems.com Jason Hooten GIS Sales & Support Manager, US & Canada Leica Geosystems Email: jason.hooten@leica-geosystems.com Direct: 317.526.7036
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10-25-2019
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Hi Scott, Zeno Connect was recently upgraded and now supports geoids to provide orthometric heights. Zeno Mobile has an update coming within the coming weeks that will enable map editing services when used with AGOL and Enterprise. We are very committed to moving forward with improving overall user experience with these new upgrades and the GG04plus. Let me know if you need any info on either of the Zeno software updates. Happy to help.
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10-25-2019
06:53 AM
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Joe, We have been making every feasible effort to keep Esri Collector functional on the Zeno 20. The Zeno 20 is still quite capable with our Zeno Mobile software. Our GG04plus is a premier Smart Antenna and has been and will continue to be an option for users to consider migrating to away from the Zeno 20 if desired. The GG04plus is iOS, Android, and Windows compatible allowing for BYOD configuration and use with Esri Collector or other third party applications. I happy to discuss trade in options towards the GG04plus or simply discounted GG04plus and Zeno Mobile sw for the Zeno 20 so you can still get use from your initial investment. Unlike the EOS, the GG04plus is fully integrated and does not utilize the old design of a box with a cabled antenna on an external groundplane. The Zeno 20 is an older device, out since early 2015. The GG04plus is very new to the market; very well received; and extremely capable.
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10-24-2019
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