Latest Contributions by KevinShipman

Mike, Thanks, I see that I can make my cache service a basemap. The interface is a little different: I open up a web map, search for the tile cache service, and then I have to click the title of the service and add as basemap. A little different than how I would add various other standard or Esri basemaps. That's where I was confused. Thanks!!! ... View more

Doh! The .mxd was created by a co-worker. Forgot we needed to: ArcMap Options: Sharing: Enable ArcGIS Runtime Tools. The option is available now, thanks! ... View more

Well, I believe I have to use a work around. AGOL won't allow me as far as I know to create a web map without at least one Esri base map in it. What I can do is use a very small 'basemap' and make it completely transparent so that all you see is m tile service. Any of the reference layers e.g. 'Light Gray Canvas World Reference Layer' can be added as basemap and then I make it transparent. Now user only waits for my basemap to quickly draw and sees nothing else. FYI ... View more

It would be ideal if ArcGIS Open Data were to support any of the data types that are supported by ArcGIS Online. I agree. Specifically for my agency and our organizational subscription, MS Office, pdf, image types, and all Esri formats would be necessary. Curious to see where Open Data goes; it looks as it may be a much better landing point for public and agencies as far as where they end up finding our data. Right now they land under our "Agency Featured Data" group page. Not terrible but not the most appealing either. They are constantly getting stuck on having to check the 'view ArcGIS desktop' box there anyway. Again supporting most/all data types would be very useful. ... View more

Can anyone share how you educated your users about using the "About" and "Content" buttons.  The look and feel of those buttons don't appear to be intuitive to our users. I would say as an organization we have had difficulty doing that. Even savvy users and internal staff we've tested with seem to have trouble. Unfortunately in today's age if people can't find it quick they usually leave. In my organization we promote our AGOL page via twitter and other social media. We have blog posts and 1 page infographics on AGOL use. Those are decent places to demonstrate certain functions. An immediate pop-up on open of any web map would be great!!!!! We could have a disclaimer, point to contents tab, or have room for any text or images they could see and would have to close to see the map (maybe another ArcGIS Idea submission?). I'm a believer in using the various channels available to get Esri to make changes. Again, I have posted the idea to allow web map owner/admin to set the default details tab to whatever we want (about, contents, or legend). So please use either link below to vote it up; hopefully Esri can add that functionality in their next update.  https://c.na9.visual.force.com/apex/ideaView?id=087E00000005AuBIAU http://shar.es/VqSRH ... View more

I too agree the contents tab may be more useful. However ideally the map owner/creator could set the default tab as a setting of the web map. I have submitted this to ArcGIS Ideas here: http://shar.es/SQnee Please promote if you feel Esri should look into enabling this functionality. ... View more

I wish these details were clearer and well defined. I am making comments to Esri to have these tools more in line with what most people are used to with web tracking. I can tell you they aren't unique. Every time I visit one of my maps it jumps up, so I think a map is any view what so ever, possibly including just views of the details page. The feature views are even more difficult to understand. Also, there are discrepancies in the number of views between the organizational reporting and the individual details of the map (see thread below). Hoping the views/tracking features will improve with additional updates. Thanks! http://forums.arcgis.com/threads/105461-Why-do-the-amount-of-views-change-when-looking-at-the-details-of-the-map ... View more

I'm seeing this issue as well. I can't figure out which one would be the correct figure, and I have outlined needs to track this information. It's the best I can do in the absence of tracking views, unique sessions, etc. like I normally could with a webpage. I have big discrepancies e.g. 1100 vs 1850 views. I am capturing views every so often to track internally but this issue is confusing... Thanks! ... View more

Very good Mike that worked, thank you! ... View more

I am having the same issue. If I search for Esri content to add I have the basemaps available. But if I hover on the basemaps tab in any situation, all I get is one option for an agency map I've created. No standard Esri basemaps are available for me to switch to. ... View more