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Hi @SGTomlins That particular metric is instrumented within ArcGIS Server itself, which ArcGIS Monitor directly acquires via ArcGIS Server usage reports. Monitor does not perform any additional aggregation at the service level.
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06-28-2024
09:10 AM
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Hi folks, The dev team took a look at this and there is a bug related to the hashed value added to the X-esriHook-Signature header. For future reference, it should be a sha256 as Kevin described above. Definitely a bug. We'll address this in the next release and include documentation how to match on the receiver side (similar to what Kevin originally went with) Very sorry for the confusion here, and thanks,
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04-03-2024
12:09 PM
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Hi Tristan, What you shared sounds like a scenario that affects some users upgrading to 2023.3.1, where, due to the size of the DB, upgrade's data model migrations take longer than expected, which leaves the server in a state where the user cannot connect until the migrations complete. Dev team is working on providing feedback in these cases so we can be more confident during upgrades. From your explanation, I think "toggling" the config-store is just disconnecting from the registered DB. The original config-store is probably fine, it's just triggering that data model upgrade and it's taking a while. If you contact support, they have some quick steps to validate this is the scenario and accelerate the upgrade. Thanks, Evan
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02-23-2024
04:03 PM
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If you are running 2023.3, there is a known issue which requires the database maintenance job to be run manually via Administration > Database > Run. This sounds like that issue. It will be addressed in the 2023.3.1 patch coming soon.
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12-22-2023
08:17 AM
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Hi @DanMallett , I am not familiar with nginx configuration, but it seems the URL provided may be mismatching the protocol with the port. HTTP --> 30080 HTTPS --> 30443
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12-21-2023
09:58 AM
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Hi all, My apologies for the late reply to this thread! The WS dependency was ultimately replaced at 2023.3 with a traditional RESTful protocol. Issues related to this should resolve themselves as part of the upgrade.
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12-21-2023
09:56 AM
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Hi @Pat_Gallagher , I believe the issue you are encountering is a bug which prevents the schedule DB maintenance task from running, and new partitions are not created. This will be addressed in a 2023.3.1 patch we're compiling. As a workaround, running this manually via Admin > Database > Run should alleviate the issue and metrics data should begin to appear. If not, please reach out to support and we can diagnose further. Hi @IrisHadarStltd @GJameson , We haven't been able to readily reproduce the "Retention management failed for table 'metrics_data'" error after an upgrade. Would you please reach out to support to get a ticket started? This will get us get more information to diagnose. Thanks,
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12-21-2023
09:52 AM
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Hi folks, The dev team has been working with support today and have made good progress. We'll have a writeup this early week and share more information then.
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12-18-2023
05:22 PM
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Hi Pat, Would you reach out to Support to start the diagnosis process? Thanks!
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12-15-2023
03:26 PM
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Thanks Matt - we'll look into how this can be supported
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11-15-2023
07:30 AM
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Hi Tristan, Thanks for pointing this out. This is a known issue for the dev team but I'll try to elaborate the nuance: - orphaned metrics_data are expected and will be ultimately cleaned up as part of the data retention policy. This was a design choice made to keep massive deletes to a minimum. - orphaned metrics are not expected and this is the known issue which presents specifically when a sub-component is deleted (such as a Map Service or Disk) - its metric references continue to remain. Same thing happens with alerts. Dev team is working on this ASAP
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11-10-2023
09:22 AM
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Hi, If there were improved handling of longer running queries and guidance on how to improve performance, would this toggle be necessary?
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10-30-2023
07:33 AM
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520
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Hi, Thank you for the feedback! Analysis roadmap plans do have improvements to acknowledge when longer running queries are present. Additionally, there are a few database tuning options the dev team will share soon to significantly improve the longer temporal queries.
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10-30-2023
07:25 AM
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09-11-2023
08:07 AM
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09-06-2023
04:38 PM
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Title | Kudos | Posted |
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1 | 06-28-2024 09:10 AM | |
2 | 04-03-2024 12:09 PM | |
1 | 02-23-2024 04:03 PM | |
2 | 12-22-2023 08:17 AM | |
2 | 12-21-2023 09:58 AM |
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