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I found a temporary workaround and shared it with ESRI today. Since I’ve been trying to achieve the same thing for a while, I wanted to share it here as well. After upgrading to Monitor 2024.1, I discovered the service-check feature, which works as expected. It properly logs 500 errors and can even monitor a specific feature within a web map to confirm the service is truly working. This helps avoid false positives where AGS reports a service as running, but no geometry appears in the web map. Normally, we’d restart the service to resolve this, but the goal is to catch the issue before the customer notices. The service-check logs confirm spatial data is drawing correctly. However, the current limitation is that notifications don’t trigger when errors occur (e.g., a 500 error). Instead, Monitor only alerts on metric changes, not the result of those metrics. As a temporary solution, I’m using Collections to monitor whether a service is Started or Stopped. Collections allow monitoring of System State, which reflects service status. I created multiple collections based on projects with multiple services. In Expression Builder, I select all relevant services and set the System State to STOPPED (or STARTED). Then, I configure notifications to alert based on Updates. In short: Create a collection based on services that are up/down. Set it to check every minute. Enable notifications for changes in collection status. Rename the notification email to “ArcGIS Monitor Service STOPPED” to include a table with the affected service name. This method ensures alerts trigger when services start or stop, providing proactive monitoring
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03-11-2025
06:17 AM
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I had a simliar issues but it wasn't using the IP it was using the external web adaptor on some machines and then the internal web adaptor machine name on others. All configured the same way and was driving me crazy. We did a few different things but ultimately for my situation unistalling and reinstalling the web adaptors fixed our issue. Unregister server with monitor, stopped agent on AGS machines, reinstall web adaptor, reregister with Monitor. We also deleted the bindings on the IIS box (internal and external ports for 443). I don't think that influenced anything but was changing too many things at once while troubleshooting.
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02-13-2025
12:03 PM
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I don't understand how this isn't a core function in the software. I have many services on multiple AGS's and would like to create a collection of services per project that are of higher importance to monitor service status. The whole point in having monitor for me is to know there is a problem before the customer tells me. That's great I can track disk space and even response time on services but the fact that notifications cannot tell me if IT rebooted the server and interrupted the services or if they are just hung up is mindblowing. Please add this feature.
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01-28-2025
11:19 AM
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Anyone ever figure out a workaround for this? When we add new features, then republish...the webmap doesn't update. Adding/Removing services in the webmap gets old as discussed above due to losing labels, popups, etc configurations. Any update would be appreciated! Using Portal, not AGOL.
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10-05-2020
03:53 PM
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We have migrated to ArcGIS Portal to enable Active Directory Authentication. The issue i am having is that we use basic whiteboard tools that allow us to create basic features on a map and have been doing so for the past 10 years. This gives us the ability to save features in SQL and host the data on the viewer. The problem i am facing now is that when using portal it forces me to make those a named user/creator to make changes. This is a huge problem for my business as we need many licenses for something that is so basic and elementary to any project web viewer. We are not using these license for Collector apps or anything field related. For that i would understand the higher cost per license, but for something so basic I am confused. Is there something i am overlooking? I am obviously not going to be unethical and create 1 creator user id and pass that identity on through internal sites, but surely this wasn't ESRI's intentions. Can someone please assist if they know a better way of doing this while remaining completely compliant?
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03-05-2020
09:28 AM
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Hi Joel, Thank you for your response. I would like to try and add AGO through collaboration if possible. There is so much content that my customers are using it would be pretty difficult to always be adding directly to portal. If there was a way we could just have access to both it would be great. There isn't any documentation that i could find that would properly explain how to add ArcGIS Online to an existing portal site. Thanks, Garrett
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08-30-2018
05:37 AM
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Is there an appropriate place to post a job description in the forums? I believe finding the right candidate may be within the ESRI Developer forums but i do not want to violate any rules. Please advise.
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08-28-2018
06:18 AM
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I was looking for a quick solution to access public data through ArcGIS Online while connected to a local portal site. Right now i use portal but when i want to search for public data it only sees local organizational data. I like to pull in basemap data and environmental data all the time. My current solution is to close arcmap, open arcgis administrator, and reconnect to arcgis online. I am essentially closing everything and toggling between local portal and AGO. I was hoping for a simple solution to keep all my information in portal secure and still have the flexibility to access the publicly available data in AGO. I would assume this could be done through "Allow Portal Access" or "Collaborations". I can't imagine this not really being an option.
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08-07-2018
01:42 PM
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It's been awhile since I looked at the widget. The first time I ran through the install it would show up in the WAB but would freeze the entire page. "I think" what i did to fix it was silly, but it worked. I just changed the code from "visible": true to "visibile": false. Now when I create new webapps it shows up grayed out. I click the eye icon to make it visible and it works every time now. No explanation to why that works, but it worked for me and I have used it on at least 10 different applications with different themes using WAB 2.8 with no issues.
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06-21-2018
01:31 PM
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As always, thank you Robert for taking the time to review and answer my question!
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06-06-2018
07:02 AM
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We have over 100+ sites published to 8 AGS's. The sites that are hosting SDE and/or Geodatservices never change. We simply load data and use definition queries to limit feature layers. For this it works perfectly. As for the line of work, we are an engineering service company and have many GIS Specialists updating/managing sites throughout the organization. Our engineers and project managers will ask during meetings to update the viewer with new data from KMZ or CAD files (expected turnaround 10-20 minutes). We have really spoiled these guys and they demand instant access. The short version is that this data is converted and added to the service, thus causing all these problems. And really, it's not a huge problem, it's an easy fix. It just causes a lot of extra work for myself and our GIS developer as we have limited access (for other GIS users) to such tools and we have to be the ones responsible for fixing these issues. It would be a fantastic option to have LocalLayer reread the dynamic rest service and mimic the service. The service rarely ever matches what was published in the MXD (Hide Layers, etc.) I can easily open LL and let it reread the service and then copy and paste the "hide layers" in the locallayer for the app in WAB and then paste those into the live site fixing the problem. I was just hoping this was already an option that i was overlooking.
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06-06-2018
06:30 AM
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Can anyone tell me if it is possible to have WAB automatically update dynamic services? Right now when we overwrite an existing service with updated features we have to go back into web appbuilder reload the service to get the latest changes. Then we have to rehide layers based on the updated layers in the map (mxd). This breaks the popups configured, layer list, queries, searches, and attribute table (not all the time, randomly). So i simply open locallayer to refresh the latest changes published (rest services). Then i have to go and verify that each of the previously mentioned tools functions correctly in WAB. Then i go to the WAB install directory server->apps-> app number and copy the widget configs for each one over the configuration we are using on our IIS web server. I sure was hoping there was an easier way to have WAB automatically reread the latest changes in the rest services. Any input would be greatly appreciated.robert scheitlin
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06-06-2018
06:08 AM
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There is a new release of the LocalLayer widget and it works as advertised!
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05-31-2018
09:50 AM
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Thank you, i found that publishing to my federated ArcGIS Server solved my problem. So simple, i was publishing to a non federated! Thanks for the help.
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05-25-2018
04:07 PM
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Title | Kudos | Posted |
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1 | 03-11-2025 06:17 AM | |
1 | 02-13-2018 08:21 AM | |
1 | 08-28-2018 06:18 AM | |
1 | 09-23-2016 11:38 AM |
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