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- About ZacPetix
ZacPetix
Emerging Contributor
since
02-07-2018
09-12-2025
6
Posts created
5
Kudos given
0
Solutions
2
Kudos received
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My Ideas
(0 Idea Submissions)Latest Contributions by ZacPetix
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Conducting a Utility Pole Survey and the Field Crews are reporting the same issue with pictures attached to the wrong location. We thought it might have to do with Snapping in the latest version of Collector. We are using iOS and Android devices with external GPS units. It looks to be an intermittent problem, but a very serious issue.
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08-03-2020
08:09 AM
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We still can not. Even after uninstalling the app and reinstalling.
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03-21-2019
09:52 AM
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Miaogeng Zhang We are still not able to successfully download the map I shared with you, or the original map to mobile devices. I created another map, but removed the Tiled Reference Layer. This allowed us to go offline.
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03-21-2019
06:00 AM
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Miaogang, I'm sorry but I can not share the map publicly as this is an active utility client and project. I could give you a temporary named user to access the map.
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03-20-2019
09:29 AM
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I tried the same map in Collector Classic and it gave me a whole new set of error codes pertaining to tiled Map Sets. When I cleared each error, the map still failed to download or go offline. I even stripped the collector map to basic feature collection and still got the dreaded ("Failed to Download Offline Area") message. The web map is operational as long as the iPads have connectivity.
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03-20-2019
09:10 AM
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All, This morning the field crews are reporting they can no longer download offline areas for Collector. I am receiving the same error ("Failed to Download Offline Area") from my test iOS devices (iPads/iPhone) as well. I have verified the maps are correctly configured for offline use. The map does not have pre-defined map areas, which allow the collectors to pick and choose the area they need to collect. This has been the standard workflow for this deployment as we have crews cycling through the project. This is a two month old field deployment, and we have had no issues until today. I have also noticed the option for removing Map Areas is now missing from the overflow menu. So with each new attempt to create an offline area, the "Area #" increases, but after the map fails to download, there is no way to remove the failed map. For example, I am prompted to "Add Offline Area" and it indicated this will be "Area 6". But I can not remove Area 1-5. Any help would be appreciated.
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03-20-2019
07:22 AM
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My kudoed posts
| Title | Kudos | Posted |
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| 1 | 03-21-2019 09:52 AM | |
| 1 | 03-20-2019 07:22 AM |
Activity Feed
- Kudoed Additional Configurations for Photo Attachments for Henry. 02-27-2022 12:56 PM
- Kudoed Allow attachments to be named and made required similar to survey123 for PaulSweeney3. 02-27-2022 12:53 PM
- Kudoed TGI5 - Episode 046 - ArcGIS Geoinformation Model for SpatialNinja. 02-10-2022 06:01 AM
- Posted Re: Photo attachment mix-ups in Collector on ArcGIS Collector Questions. 08-03-2020 08:09 AM
- Kudoed Photo attachment mix-ups in Collector for Anonymous User. 08-03-2020 08:07 AM
- Got a Kudo for Re: Remove Map Area Option Missing in Collector. 04-15-2019 03:56 PM
- Got a Kudo for Remove Map Area Option Missing in Collector. 03-26-2019 08:12 AM
- Posted Re: Remove Map Area Option Missing in Collector on ArcGIS Collector Questions. 03-21-2019 09:52 AM
- Posted Re: Remove Map Area Option Missing in Collector on ArcGIS Collector Questions. 03-21-2019 06:00 AM
- Posted Re: Remove Map Area Option Missing in Collector on ArcGIS Collector Questions. 03-20-2019 09:29 AM
- Posted Re: Remove Map Area Option Missing in Collector on ArcGIS Collector Questions. 03-20-2019 09:10 AM
- Posted Remove Map Area Option Missing in Collector on ArcGIS Collector Questions. 03-20-2019 07:22 AM
Contact Me
| Online Status |
Offline
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| Date Last Visited |
09-12-2025
05:36 AM
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