Latest Contributions by Clint_Glover

Hey Chase!  It has been extremely difficult to pinpoint the cause of this issue.  I had worked with ESRI tech support for a few weeks awhile back and we both could not figure out the reasoning behind it.  What I ended up doing was putting in an additional if statement in my Python script to check a layer's workspacePath for keywords (like 'APPDATA', 'LOCAL', 'TEMP', '.SDE') that would match that odd temporary SDE file path.  Once I had that layer captured in that if statement, I assigned it to one of our updated SDE files.  This meant all of those temporary SDE paths would end up being reassigned to the same SDE file.  This isn't ideal because I would like for them to match up with the account used previously, but it was the best solution I could come up with.  Hopefully this helps! ... View more

After working with ESRI tech support for several weeks, we finally found a solution.  It appears that one of our custom geoprocessing services (geometric network trace) was causing the issue with all of the services showing as Stopping.  We believe the service became corrupted some how.  Below are the general steps I followed to fix the issue (if you need more details let me know): - Backed up ArcGIS Server directories (default locations - C:\arcgisserver & C:\Program Files\ArcGIS\Server) - Exported ArcGIS Server Site (single machine site) via ArcGIS Admin page. - Uninstalled ArcGIS Server & renamed the Server folder located at the default location of C:\Program Files\ArcGIS - Reinstalled ArcGIS Server with the exact same configuration as previously used (had to create new empty Server folder at C:\Program Files\ArcGIS during installation) - Created new site within ArcGIS Server with the same PSA info as previously used. - Imported previous site via ArcGIS Admin page. - After my site had been imported successfully, I had to stop the ArcGIS Server service and copy over the old security-config.json, which contained federation information, to the new install of ArcGIS Server (default location - C:\arcgisserver\config-store\security). - Restarted ArcGIS Server service and verified via ArcGIS Server Manager that all of my services were shown as Started and ArcGIS Server security was set to Portal for ArcGIS (under the Security tab of ArcGIS Server Manager) - Opened new tab and went to the associated Portal --> Organization --> Edit Settings --> Servers and validated the associated ArcGIS Server site (green check mark next to server name) - Searched for and located the custom geoprocessing service within Portal and deleted the item.  Just to double check, I went back to ArcGIS Server Manager to make sure the service had been removed. - Opened mxd file and run the associated model and published the result as a new service with the same name as the previously deleted geoprocessing service. - After a successful service publish, I checked the service to make sure it was running correctly. - To fully make sure the issue had been resolved, I stopped & restarted the ArcGIS Server service (all services came back up as Started) and then rebooted the entire server itself (all services came back up as Started).  After both of those checks, I deemed the issue resolved. ... View more