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Hi, I am trying to set up offline areas for my end user to download. When I set them up in Field Maps designer, they fail to package. I've tested this with some very small extents and low levels of detail to rule out too large of a package. Interestingly, when I try to create an offline area from within the Field Maps app, for the same map, area, and even a higher level of detail (rooms) the download succeeds (it's on the order of 500MB). This tells me that there isn't anything obviously corrupt with the content of my map--at least I don't think so. I can't figure out why these equivalent offline areas behave differently. I would like to set these up in Field Maps Designer for the ease of my end user. Thanks for the help! Emiko
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04-06-2026
10:17 PM
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I'm also using AGOL and having trouble downloading offline areas in a field map that has a tiled imagery layer that is not a basemap.
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03-31-2026
12:55 AM
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Hi, I'm trying to use Field Maps to do data collection (polygons and points) in an area with no connectivity. I need to use the ESRI World Imagery basemap, a handfull of vector feature layers for reference, and an additional NAIP imagery layer for reference. I'm able to get this all working using offline areas except the additional NAIP imagery layer. Adding that causes everything to fail--I'm no longer able to download offline areas, on the fly within the app or by setting them up in advance with Field Maps designer. In addition, I'm having issues getting a full resolution version of the NAIP 2024 product uploaded. I can't find one already in AGOL that can be used offline, so I downloaded my own copy and clipped out just the areas I need, but was unable to get it to upload to AGOL at the full resolution--I'm about 3 levels short. I get unhelpful error messages such as "failed to upload." I did discover the 2GB file size upload limit to AGOL, so I've been going through the steps of managing a tile cache, exporting the cache, and sharing package to AGOL via ArcPro. It is a very large file, on the order of 200 GB. Any help would be much appreciated. Emiko
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03-31-2026
12:51 AM
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Wondering if this was ever resolved for you? I have a similar question.
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03-26-2026
09:51 AM
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Hi there, Wondering if ESRI is supporting full clone of StoryMaps, or if the use of this method is still needed? Thanks so much, Emiko
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09-27-2025
12:33 AM
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Hi, I have a user in my org who created a StoryMap back in 2023. At that time she was not able to publish it, and got an error messages: "Sorry, there was a problem publishing your story" and "some content could not be checked for issues." We are trying again (now, in 2025) to publish this StoryMap. As the org admin I have tried publishing her StoryMap, and got the same errors. We are also not able to save any changes or duplicate the StoryMap. I was able to successfully make myself a copy to experiment with using ArcGIS Assistant. Things we have tried on my copy of her StoryMap: -removing all links, maps, and media--these changes did not save -using the "Check Items (beta)" button, no issues found We appreciate any help you might be able to provide. Thank you! Emiko
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09-05-2025
03:29 PM
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Wondering if ESRI has made any improvements on this issue? Would be great if we could just create an alias so the back-end username didn't have to change, but the username we see could be different. I'm facing having to change usernames for 30+ org members...
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07-29-2025
04:40 PM
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Hi, I would like to use the USA NAIP Imagery layer: Color Infrared Imagery Layer by ESRI as a basemap in Field Maps, however, when I try to set up my field map for offline use, I get the error message: Export tiles not enabled for this layer. Does anyone know if ESRI (or anyone else) publishes a version of this layer for use in offline applications? My study area is in northern CA--I don't need all of the US. Thank you, Tracy
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07-02-2025
01:40 PM
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I have the same question; I could not get a straight answer from the customer service folks. I have students using ArcGIS online creator licenses to make StoryMaps. What I heard from customer service is that once they downgrade to a free public account, they "may not" be able to edit their finished StoryMaps. They could not tell me for certain if they would still be viewable. This is important to my students as they will be adding their StoryMaps to resumes. Thanks for any answers...
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05-28-2025
08:52 PM
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It looks like AGOL does not support forms for many to many relationships. Has anyone come up with a workaround for ths?
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04-14-2025
09:53 AM
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I have experienced this too, when exporting to multiple formats (PDF, JPG, TIFF...). Doesn't happen all the time, so when it does it's a big time suck to adjust! Would love it if I could find out why this happens. Thanks to the community, Emiko
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09-17-2024
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This is exactly what I needed, thank you! I created the custom role so I could allocate a license without sharing all the org data. Then added our collaborator to a group to manage the sharing of specific layers. Thank you for your help!
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12-18-2023
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I am working with a collaborator who has a public ArcGIS online account. I would like to assign him a software license for the duration of our work together, but would prefer not to add him to our organization as I would rather not share all the organization data by default. Is it possible to assign him a license as an external collaborator? Thank you for your input.
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12-15-2023
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| Title | Kudos | Posted |
|---|---|---|
| 1 | 05-28-2025 08:52 PM | |
| 1 | 03-31-2026 12:51 AM | |
| 2 | 03-31-2026 12:55 AM | |
| 2 | 04-14-2025 09:53 AM | |
| 1 | 10-12-2022 09:30 AM |
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