Hi,
I have a user in my org who created a StoryMap back in 2023. At that time she was not able to publish it, and got an error messages: "Sorry, there was a problem publishing your story" and "some content could not be checked for issues."
We are trying again (now, in 2025) to publish this StoryMap. As the org admin I have tried publishing her StoryMap, and got the same errors. We are also not able to save any changes or duplicate the StoryMap. I was able to successfully make myself a copy to experiment with using ArcGIS Assistant.
Things we have tried on my copy of her StoryMap:
-removing all links, maps, and media--these changes did not save
-using the "Check Items (beta)" button, no issues found
We appreciate any help you might be able to provide.
Thank you!
Emiko
@EmikoCondeso - I am sorry you have encountered a problem publishing a StoryMap. We are not able to troubleshoot this type of issue on the community. Please contact Esri Support and they will be able to assist you.
Thank you, I'm in touch with them now.