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This blog follows Acceptance & Onboarding, Access EPN Partner Benefits is next in the Orientation Series Access Your Software *Please read this closely to avoid headaches down the road & reference our Technical Alignment blog* This page describes how to structure, access, and administer the software provided to your team through the Esri Startup Program, which provides a robust software benefits package. It's important to carefully admin and track your order emails, accounts/subscriptions, and usernames. We suggest you invite key staff to My Esri as soon as possible. Overview Esri System Destinations There are three important destinations to access and administer your software: My Esri: Start here! Connect to your Esri Customer #, For your admin(s) and technical POCs. A destination for software downloads and authorization numbers to install and activate your software licenses and admin your organizations relationship with Esri. Manage user permissions for tech support, training, orders/purchasing, activation & case management reporting, and other important access points for your team. You can Link accounts to easily switch between multiple Esri ArcGIS accounts. ArcGIS Online (arcgis.com): Esri’s GIS SaaS software per-user/credits. Once activated, you need to link your subscription to your My Esri. Also, ArcGIS Online provisions licenses for per-user licensed software, such as ArcGIS Pro. Individual user type members need to be added, invited to the organizational subscription. Based on roles/privileges, members of the organization can create and share maps, apps, and other content; explore data; and publish data as hosted web layers. Configurable apps are deployed using ArcGIS Online or Enterprise vs custom apps using ArcGIS Developer SDKs/API Keys  (Note, ArcGIS Enterprises also supports per-user type  licensing model, if  you would like to use in your deployment contact your partner manager for more information) developers.arcgis.com: Sign up for a free ArcGIS Developer Account and enable pay-as-you-go-pricing to leverage ArcGIS Location Platform services via API Key or register your applications via your developer dashboard to get started.   Software Setup Within 3-7 days of receiving your email, 'Welcome to the Program', the team member that applied will receive 3 critical software emails from the following senders, Service (service@esri.com), Esri, and My Esri (no-reply@esri.com): My Esri, provides instructions for the primary contact to connect to your organization and customer number within My Esri using a token. Admin needs to invite staff (users) and delegate permissions to access software or tech support. Esri Order XXXXXXX, PO XXXXXXXXXX, provides a link to activate My Esri as well as reference to all software license activation keys, which are also managed within My Esri and found there automatically linking to your customer #.  Esri – Activate Your ArcGIS Online Subscription, contains an activation link for your new commercial ArcGIS Online Organization, with numerous user types and 10k credits - including add-on apps like ArcGIS Pro, Configurable Apps, and more. This should be used as your primary commercial staging for production subscription account (unless you plan to only deploy an app using ArcGIS Platform location services consumption pricing via API Key and the developer dashboard).  Accounts Every team member will have at least one or multiple ArcGIS username logins from either being an added user in both, or either ArcGIS Online or My Esri- the user account should be invited or request to connect to your organization unique customer number to gain the proper admin rights. Each subscription also results in a unique set of credentials (user types/named users). We recommend using a spreadsheet and recording these credentials for reference. We also recommend organizing your individual team member’s accounts as follows: My Esri Credentials: For team members who need administrative privileges or direct access to the software. ArcGIS Online Organization: Your SaaS commercial subscription and should be used as your PRIMARY STAGING/PRODUCTION ENVIRONMENT for team members who work with production content and services - (unless you only plan to use PaaS). Includes user types and credits. Carefully read Understand Credits docs and consider budgeting. Additional ArcGIS Online subscriptions for dev/test must be purchased via the Creator User Type. Developer Account: Provides access to a developer dashboard to register applications or utilize ArcGIS Platform consumption pricing for location-based services (platform as a service (PaaS)). Can be linked to ArcGIS Online user account. See FAQ Upon Request: [ArcGIS Developer Bundle for Dev&Test of ArcGIS Pro/Enterprise with Online]: Contact  your partner manager to investigate access to the Bundle to Dev & Test ArcGIS Enterprise. This is for team members who are developing, testing apps or content who need to demo noncommercial per-user licensed software, such as ArcGIS Pro, ArcGIS Enterprise,, provided through the Developer Bundle.  If you or your team members have a prior Esri ArcGIS Login account, make sure to create new accounts as specified below--it makes life simpler to separate concerns with separate accounts. Before each step, make sure you are logged out of all accounts to avoid confusion. If you have previous accounts with existing content, work with Esri Technical Support to migrate them to your new accounts, or call to troubleshoot these steps.   1: Activate and Configure My Esri The following assumes you have access to the Esri Order email and are setting up MyEsri for your team. 1. My Esri Account Login:Open the Esri Order email, click the link to log into My Esri, with your ArcGIS username login, you can use the same login when you signed up for the program, this associates My Esri with your customer number or create a new account. Need help? Contact Customer Support if you need assistance linking your customer number to your My Esri Account     2. Invite your Team Members & update permissions: Go to “My Organizations” -> ”Users” -> “Invite Users” and follow the instructions. Here you can add multiple users by email, configure their permissions, and annotate the invitation. Be sure to activate  *Note, we recommend your team members create an ArcGIS Username login dedicated to your company to avoid confusion. Issues? Sign out of previous accounts and restart the browser. Update Permissions: Be sure to enable the proper permissions, such as access to tech support. in order for a team member to log a case with Support, they must be registered as an authorized caller. Manage Support Cases: Go to  “Support” manage cases here, or access the external site. 2: Access Commercial Software The following assumes you have been provisioned a MyEsri account per Step 1 and have appropriate permissions. Access the software: Login to My Esri and go to “My Organizations”-> "Licensing". Downloads are available under the “Downloads” sub-tab and you can manage license provisions under the “Licensing” sub-tab.  NOTE - DEPRECIATED (Developer Subscription Plan😞 It is no longer part of the Startup Software Package as the plans have been deprecated for ArcGIS Developer Subscription deprecation supporting a migration process. Please refer to the following FAQs to understand the impact of the deprecation, available alternatives, and key dates to remember - upon request an alternative ArcGIS Developer Bundle may be granted, talk to your Partner Manager, https://developers.arcgis.com/arcgis-developer-subscription/  4: Activate and Configure ArcGIS Online Subscription The following assumes you have access to the ArcGIS Online email and are setting up the commercial staging/production Organization for your team. We recommend you read and reference "Get Started with Administration" documentation. Activate the Organization: In the ArcGIS Online email, first, click the link then create a NEW account and follow the instructions. This creates the ArcGIS Online account. Configure the Organization: Fill out the forms to configure your Organization’s preliminary settings. Click “Save and Continue.” You will be taken to the administrative landing page. Invite Team Members: Click “Invite Members” in the “Organization” administrative console and follow the steps provided. Enable Esri access. This ArcGIS Online documentation has instructions for the administrator on how to change this setting. Organization administrator can Enable Esri Access for all org members. This blog topic has some good information in the comments section about this setting. Use ArcGIS Online: There are no additional software configurations for ArcGIS Online. ArcGIS Online is a credit-based model and the credits provided through the Program will be consumed as you use Online services. It is important to read through Understand Credits documentation and consider enabling credit budgeting. View ArcGIS Online Subscription Info in My Esri: "Organization"-> "Liscensing"-> ArcGIS Online" but Manage ArcGIS Online via www.arcgis.com.   *Remember to track and save your usernames, subscription IDs, and accounts* If you have questions, we suggest you first troubleshoot the issues with Esri Customer Service or Tech Support, you have access to Standard Tech Support via the program. They have back end views into the systems. For more in-depth inquires, email your partner manager, local distributor, or contact startups@esri.com.    Blog Return: Acceptance & Onboarding. Next: Access EPN Partner Benefits. Program Benefits Event Benefits Acceptance & Onboarding Access Your Software Access EPN Partner Benefits Patterns for Success ArcGIS Technical Alignment ... View more

Successful application development should be a priority for companies looking to gain or maintain their competitive advantage. While, ideally, many companies are equipped to leverage our technology in-house, we recognize the development process can be complex —and assembling a development team isn’t always easy. For companies seeking help to achieve the most capable and cost-effective deployment of ArcGIS, we suggest enlisting the domain expertise and extensive capabilities of our expert Professional Services team, service providers, and Esri Partner Network (EPN). EPN is a worldwide community designed to meet the needs of many business types and sizes. These businesses can range from startups like yourself to multinational companies delivering geocentric solutions around the globe. The Esri Startup Program has assembled a network of our go-to experts that are familiar with the program and its expectations. They are trusted to assist with jump-starting the development and delivery of your geospatial solutions and services based on Esri technology. Blue Raster: Provides dynamic web and mapping solutions that help clients use the power of Geographic Information System (GIS) technology to achieve their missions. For more than 15 years, government, business and non-profit organizations have relied on Blue Raster for a broad range of GIS services, including spatial database development, custom web and mobile mapping applications, spatial analysis, business mapping, Cloud deployment, data conversion, consulting, and training. Analysis | Apps | DataViz info@blueraster.com Geo Jobe: GEO Jobe has been providing GIS applications, solutions, and services since 1999. Additionally, GEO Jobe is the developer of several leading applications for ArcGIS Online available via the ArcGIS Marketplace. Their flagship application, Admin Tools for ArcGIS Online, a powerful toolset for administrators within ArcGIS Online organizations, is an award winner and has gained wide recognition as the highest-rated free applications in the marketplace. GEO Jobe has worked with Esri business partner companies to provide knowledge and technology to support their path to entry into the marketplace. Their years of experience in this domain has made them a powerful resource for many Esri business partners interested in application development using the ArcGIS platform, and are a 'go-to partner' for getting your ArcGIS Marketplace apps built and marketed. connect@geo-jobe.com GeoMarvel: A geospatial software development company expertise on strategy, design, and development for GIS and location-based projects, applications, and solutions. GeoMarvel spends its time pushing the limits of technology and GIS. We specialize in software architecture, web and mobile development, cloud infrastructure design, e-learning & trainings, and building scalable applications for our clients. Our specialty is building and developing. support@geomarvel.com One Degree North (ODN): A geospatial innovation and consulting firm. ODN partners with organizations around the world to create software and hardware solutions leveraging the most advance geospatial capabilities in the market today.  Our specialties include imagery, complex GIS problems, and solution/product architecture consulting. info@onedgreenorth.io WebMapSolutions: A new breed of geospatial companies. WebMapSolution's consulting arm provide guidance, planning and understanding, while their development team solve problems from simple to the most complex. They are user-centric, always focused on solving business problems. Commercial sectors are a particular area of emphasis and expertise, as well as partnerships. Staying focused on the path from problem to solution, and always providing and demonstrating value, are our guiding principals. Our speciality is solution architecture, plus desktop, web, and mobile development.  matt.sheehan@webmapsolutions.com Of course, there are many other options to select from. Find out more about the global community of Esri providers and partners here: Esri Partner Network  Interested in Esri professional services? Esri offers a variety of services to help achieve the most capable and cost-effective deployment of ArcGIS, contact startups@esri.com for special rates. Whether you need help with an ArcGIS assessment or installation or need help defining the problem(s) you’re trying to solve and the ideal technology and business strategies, these providers can help guide you through this difficult decision-making process in order to deliver smart, timely, cost-effective solutions.  For more information contact startups@esri.com. ... View more